Comments on: Battle of the Brands: The North Face vs Arc’teryx https://kinsta.altitude-sports.com/en/the-north-face-vs-arcteryx/ Outdoor Gear Guides, Stories & Reviews Fri, 24 Feb 2023 17:03:05 +0000 hourly 1 https://wordpress.org/?v=5.8.9 By: Mitch https://kinsta.altitude-sports.com/en/the-north-face-vs-arcteryx/#comment-42944 Wed, 27 Apr 2022 22:05:11 +0000 https://altitude-blog.com/?p=117108#comment-42944 I picked up four of the Covert fleeces (various colors, hooded/non). I loved the style and comfort. The problem for me is Arcteryx’s Customer Service. One and only one of Covert’s began to pill excessively after being worn twice and washed once. The others with the same or more wear didn’t. This sounded like a quality issue.

After contacting Arcteryx I was required to send in a copy of my receipt. I did that. Then they responded back with an email explaining that pilling is normal. I get that but as per my previous notes, it’s only one piece that’s doing this. Also, the pilling is really bad – like notice it from 10 feet away bad.

I noted that I didn’t accept this as being normal and the best they could come up with was a 40% discount off a purchase of the same item.

I was polite and reasonable thought the entire email discussion but I’m certainly done with that brand.

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By: Loco Raindrops https://kinsta.altitude-sports.com/en/the-north-face-vs-arcteryx/#comment-39547 Wed, 29 Dec 2021 12:41:21 +0000 https://altitude-blog.com/?p=117108#comment-39547 I have been playing in the outdoors to varying degrees for 4 decades.

TNF lost their way years ago and comparing their items against the dead bird brand is funny to me.

Products like the Alpha SV are a benchmark others are judged by for a reason. My whole climbing kit including my harnesses are Arc.

I own the Alpha SV(100d,) Alpha AR pants(100d,) Proton LT, Fortrez, Psipon AR softshell pants, Alpha AR gloves, blah blah blah.

I do own a few TNF items but from an outerwear perspective as far as items I have to rely on to keep my 6 covered I will stick with Arc no question.

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