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Our Help Center has answers to most of our customers’ questions. As we are currently experiencing a delay in responding to inquiries, we appreciate your patience and understanding, and we encourage you to consult it prior to contacting our team.
Our shipping delays are communicated at check-out and please rest assured that once your order is shipped, you will receive a confirmation email allowing you to track your order.
Due to the high volume of orders, once an order has been placed we are unable to modify or cancel it.
What can we help you with?
At Altitude Sports, standard shipping within Canada on orders over $74 is free *.Shipping
Fast & Simple Returns. Including discounted items.Returns
Your orders or your Account
Order status, tracking, credits and more.Orders + My Account
Our Price Policy
If you have an inquiry about price matching or are requesting a price adjustment.Price Policy
Altitude Sports warranty, postage returns and manufacturer warranty.Warranty
Altitude Sports Marketplace offers a familiar shopping experience with a more extensive selection.Marketplace
Need additional help? Talk to one of our specialists.Contact Us